Volume 7 Issue 2 EVALUATION OF CUSTOMER SATISFACTION WITH DIFFERENT SERVICE ENCOUNTERS: ASTUDYON SOME SELECTED SUPER SHOPS OF DHAKACITY Fatema Akter, Md.Nahid mia CRISIS MANAGEMENT IN SMALL AND MEDIUM SCALE ENTERPRISES: A SYSTEMATIC LITERATURE REVIEW K.K.N.B. Adikaram, H.A.K.N.S. Surangi THE INFLUENCE OF THE FACTORS ON GROWTH OF WOMEN ENTREPRENEURSHIPIN SMALLAND MEDIUM SCALE BUSINESS ENTERPRISES: ACASE STUDYOF WOMEN ENTREPRENEURSHIPIN NEGOMBO R.Sivashanker USE OF SOCIAL MEDIA AND ACADEMIC PERFORMANCE OF STUDENTS: EVIDENCE FROM UNDERGRADUATE STUDENTS IN UNIVERSITY OF JAFFNA, SRI LANKA Jeyan Suganya D. F, L. Kengatharan and R. Yogendrarajah PERCEIVED QUALITY OF PERFORMANCE APPRAISAL SYSTEM AND ITS IMPACT ON JOB PERFORMANCE OF EMPLOYEES IN BANK OF CEYLON T. Raveendran, T. Hameela EVOLUTION FROM OPERATIONS PROJECT MANAGEMENT TO STRATEGIC PROJECTMANAGEMENT: ASYSTEMATIC REVIEW R. Vivek, Y. Nanthagopan INTERRELATIONSHIP BETWEEN INVENTORY MANAGEMENTAND RETURN ON EQUITY: AN EMPIRICALASSESSMENT OF SRI LANKAN BEVERAGE, FOOD AND TOBACCO SECTOR LISTED COMPANIES V. Sritharan
